Central London · About

Decades in the trade, brought under one point of contact.

Specialist On-Call Services combines decades of industry knowledge with a modern, customer-focused approach to property maintenance, emergency response and building services, bringing an established network of tradespeople under a single point of contact for every job, whatever the scale.

One call. Every specialist.

Prefer to talk? Call 0203 376 1921

A woman in black uniform delivering a service at the front door of a home, talking to a woman standing inside the doorway, with a company van parked outside labeled 'Specialist On-Call Services'.

About

Our Managing Director

Our Managing Director has spent over 30 years delivering projects across the public and private sectors, including local authority housing maintenance programmes, reactive repairs, planned maintenance, major refurbishments, commercial fit-outs and hospitality projects throughout London and the South East.

Along the way, he's built strong relationships with highly skilled tradespeople through project after project, including in complex, occupied and high-specification premises. Today, these experienced professionals form the backbone of Specialist On-Call Services.

A technician in a black shirt labeled 'Specialist On-Call Services' checking an electrical panel with a digital meter in a hotel corridor with elegant decor.

Experience

30+ years across housing maintenance, refurbishments, fit-outs and hospitality projects in London and the South East

Local authority housing

Planned maintenance

Major refurbishments

Reactive repairs

Hospitality Projects

Commercial fit-outs

White service van with 'Specialist On-Call Services' logo and slogan on a city street in front of retail stores, with pedestrians nearby.

How the network works

Residential · Commercial · Hospitality · Retail ·
Public sector · Industrial · Leisure

Whichever kind of job it is, an emergency callout, a residential refurbishment or a commercial fit-out for a trading business, it runs through the same point of contact from first call to completion. With one trusted point of contact and a network of experienced specialists behind it, SOS provides a complete property solution for homeowners, landlords, managing agents, businesses and commercial property owners.

Our vision

The vision for Specialist On-Call Services is to become Central London's leading property response and building services company, delivering both emergency reactive maintenance and larger planned building projects under one trusted brand.

Rather than being just another plumbing or electrical company, we're building a complete property services business that homeowners, landlords, managing agents and commercial clients can rely on for every aspect of their property, working across plumbing, drainage, electrical, gas and heating, building, maintenance and refurbishment, from emergency call-outs through to full renovations and commercial projects.

As the network grows, we're working towards every engineer representing the SOS brand consistently on site, and investing in the systems, online booking, job tracking, photo reports, electronic quotations and clear communication by phone, email and SMS, that keep customers properly informed from first enquiry to job completion.

Our mission: One call. Every specialist.

Company facts

Registration number: 16247264

Coverage area: Central London

Standards

Every engineer and contractor we appoint holds the registration required for their trade: Gas Safe for gas, NAPIT or NICEIC for electrical, and the equivalent for every other trade. SOS holds the relationship, the programme and the outcome for every job.

Engineer registration and company accreditation are different things. Engineer-level registration, Gas Safe for gas, NAPIT or NICEIC for electrical, confirms the person on site is competent in their trade, and it's what matters most for reactive and maintenance work. Company-level accreditation, such as CHAS, Constructionline, SafeContractor or SSIP, is a separate marker of a business's own health and safety systems.